Centralize and automate the relationship with your renters. LeaseHawk’s Artificial Intelligence (AI) solutions instantly engage and nurture renters with a human-like touch, so you can do more with less.
LeaseHawk brings cutting-edge technologies that use artificial intelligence and natural language processing to apartment companies and owners. ACE™ is our newest innovation, an all-in-one AI solution for rental prospects, residents, and leasing teams. ACE automates the renter lifecycle and provides deep insights to make apartment management fast and easy. LeaseHawk is your partner to maximizing leasing success, creating happy residents, and driving profitability.
Answer every call, chat, text, and email instantly with ACE AI Assistant, 24/7. Equipped with multiple cutting-edge AI layers to create engaging and human-like experiences across your entire digital marketing landscape and on your renters’ favorite communication channels.
Close more leases with ACE as your property expert. Conversationally answers questions, provides real-time pricing and availability, and schedules tours synced with your calendar. Delivers qualified prospects and intelligently nurtures them—saving your team countless hours.
ACE is your residents’ 24/7 concierge. Provides instant resources and handles maintenance requests. With ACE, residents stay connected with personalized rent reminders, delinquency notifications, and lease renewals.
Your onsite team can easily manage relationships with prospects and residents with LeaseHawk’s easy-to-use CRM. Streamline every communication, sent or received by your team, including texts, calls, and emails.
ACE listens, transcribes, categorizes, analyzes, and summarizes every call and voicemail received by your properties. Get instant transparency into what your renters care about and create easy follow-up actions for your leasing team.
ACE instantly scores leasing performance on every call to quickly identify top talent, evaluate skill gaps, and benchmark your team against the rest of the industry. Plus, ACE uses voice biometrics, so agents are automatically identified with no code entry required!
LeaseHawk goes beyond tracking, answering, and recording calls. Each features works together to reveal useful and actionable data for your properties. Providing the analytics you need to confidently manage your relationships with renters, marketing effectiveness, and employee performance.
A renter finds your community online and calls or texts the unique, trackable phone number provided to you by LeaseHawk. The phone number tracks the ad source that the renter is calling from.
These phone numbers can be placed directly on your ad sources and displayed on your property website using DNI (Dynamic Number Insertion).
The renter’s call is directed to your property’s target phone number and the LeaseHawk CRM. You have the option to choose if the call is directed to simultaneously ring multiple numbers and LeaseHawk CRM users at the property all at once.
All inbound calls from LeaseHawk tracking numbers and any outbound calls your agents make through the CRM are automatically logged.
The CRM is where your leasing team accesses a contact’s entire communication history, listens to call recordings, reads communication transcriptions, and tracks the contacts progress through the leasing pipeline.
The call is recorded, transcribed, categorized, and then analyzed using AI to provide you deep conversation insights. These insights give you transparency into what happens on every call and saves your team countless hours with instant call summaries and action items.
The recording is also used to provide agent insights. Our AI identifies the leasing strengths and weaknesses demonstrated by the agent who took the call. Performance is measured using a scorecard of best practices and is customizable by you.
All of that data is collected from the call, such as the ad source, call duration, and more, is beautifully presented in LeaseHawk’s reporting.
ACE™ AI Assistant will step in to handle all missed communications to ensure every renter gets the answers they need, 24/7. This includes all calls, texts, chats, and email.
Using cutting-edge conversational AI, ACE answers any leasing and resident question including guest card collection, real-time pricing and availability, and tour scheduling synced with your team’s calendar.
Finally, all of the data that is collected from all of your communications are available to you in LeaseHawk’s reporting and business intelligence.
LeaseHawk integrates with the systems you love, so you can get the most out of your property’s data.
Whether you’re an executive or an on-site leasing professional, LeaseHawk empower success at every level of your organization.
You need the tools to measure, refine and improve the leasing experience. LeaseHawk has them.
Track your property's phone calls back to specific ads, web pages, social media and offline campaigns. Gain deep insight into which sources produce the most prospects and leads using artificial intelligence. Uncover caller behavior with access to live call recordings and analytics to evaluate the key factors that are driving leads to pick up the phone and call your properties.
Learn MoreEvaluate the call performance of your leasing agents. Unlike less-effective secret shopper services, LeaseHawk measures agent performance on every eligible first-time prospect call your properties receive. It gives you a holistic view of your team’s results, so you don’t have to spend countless hours monitoring and evaluating skill gaps.
ACE™ AI Assistant is a fully autonomous and omnichannel leasing solution. ACE makes human-like connections by engaging and nurturing your renters, 24/7 across all your digital marketing channels. With ACE on your team, you will elevate productivity and create flexibility in your leasing strategy. Give your renters the ultimate on-demand and personalized experience that only ACE can provide. ACE never sleeps, so you can.
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LeaseHawk’s reporting and business intelligence brings all of your data together, so you can easily identify trends and make business decisions. Access meaningful analytics, in real time, or through scheduled reports to easily measure your marketing effectiveness and employee performance by individual site or across your portfolio.
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Introducing ACE™ Insights. Get deep intelligence into renter conversations and leasing team performance.
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