Discover the game-changing impact of Artificial Intelligence on multifamily properties in 2024. Explore how ACE™ from LeaseHawk revolutionizes staffing, renter retention, and interactions, setting new standards for efficiency and satisfaction. Unlock the future of multifamily success with AI.

The multifamily industry is shifting to AI contact centers for 24/7 support, scalability, consistent info, smart lead qualification, data insights, cost savings, and happier renters. Learn how the ACE™ AI Contact Center can help your properties stay competitive and offer top-notch service.

Are missed calls causing headaches for your leasing office? Boost your leasing team's performance and your bottom line with Artificial Intelligence (AI). Learn 5 ways to harness the power of AI to bridge the gap and close leases faster.

2023 is going to be a big year for AI in the multifamily industry. And so far, ACE™ Virtual Leasing Assistant powered by LeaseHawk has already released a host of new enhancements—with even more powerful features to come.

What is centralized leasing? Hint: It's NOT moving all leasing to one centralized location! It’s actually all about using technology. Learn how the industry is using Artificial intelligence (AI)-programmed bots and self-guided tours to alleviate leasing teams.

What does it take to be multifamily’s best digital leasing agent? With more AI leasing tools available than ever before, it can be hard to know which is best for your properties. Read on to see why LeaseHawk’s digital leasing assistant, ACE, tops the competition.

Prospects are seeking instant answers from digital resources to make their rental decisions. However, 73 percent won’t use your chatbot again if their experience ends up being a negative one. Be on the lookout for these chatbot mistakes and learn how you can avoid disappointing your prospects.

The era of automated leasing is upon us. The pandemic created 10 years’ worth of apartment industry technology in about 100 days, some are saying. But the technology with perhaps the greatest penetration – and growing – are virtual leasing assistants.

Now that AI leasing agents have conquered their early adopter stage, what do multifamily professionals have to say about their experience thus far? Are they truly coming through on their promise to change the way we lease? We asked five multifamily professionals to tell all.

ACE™ Virtual Leasing Assistant is diligently working at hundreds of communities across the country to engage with prospects 24/7. From the millions of interactions that ACE has handled, we have learned a lot about your prospective renters—so, we thought we would share!

LeaseHawk’s ACE is the industry leader in this evolving virtual leasing assistant technology, as one of the first to make NLP a reality for its clients. NLP-enabled chatbots create prospect interactions that are more valuable to rental prospects and leasing professionals than other systems.

Bots that use conversational AI provide the most human-like interactions for your rental prospects. Learn how you can leverage this technology to maximize your ad source spend, increase your rental income, and boost onsite productivity.

Avoid AI heartbreak! 💔 Don’t be fooled by basic chatbots or voice IVRs that claim to be AI leasing agents. Learn three must-have features to look for, so you can get a truly robust AI platform that you’ll love.

Are you a tech-savvy property manager? Property managers are now empowered to manage most of their processes with the help of software and technology. In this article, you'll learn lingo, tips, and tricks to build your digital know-how and become tech-savvy in the multifamily industry.

Technology adoption is skyrocketing. However, your properties may still have large hurdles to jump, as digitized and touchless processes continue their importance. These five must-have tech solutions are a sure way to positively impact the customer experience of your properties in 2021.

You’ve heard of self-driving cars, but have you heard of a self-leasing apartment? Learn about one apartment management company that has revolutionized the leasing process and made it nearly autonomous. Watch out Tesla, here comes MAR Companies and their powerful multifamily tech-stack.

Conversational leasing tools answer rental prospects’ questions, collect contact information, and schedule community tours. However, not all conversational leasing tools are created equal. To be truly conversational with your rental prospects, your bot should flaunt these five must-have features.

Your property website isn't the only place where prospects want to interact. Learn how to add your chatbot to 3rd-party listing sites like Apartments.com and Google My Business, so prospects can instantly chat, get answers to their common leasing questions, and schedule a tour from anywhere.

Whenever prospective renters need answers from your properties, you can rest assured knowing that ACE, the virtual leasing assistant powered by Leasehawk, can answer any call, text, or chat for you. In fact, it can answer over 160 leasing inquiries about your property, this list is just a few!

Consumers are 4x more likely to prefer using a chat box over speaking to a human. It’s time for your properties to offer a virtual experience for your renters. Discover three types of chat solutions and learn which one is the best fit for your multifamily properties.

Artificial Intelligence (AI) has created a new experience standard: fast, easy, accurate and personalized. If your properties invest based on these improvements, you’ll find that implementing AI can deliver a powerful competitive advantage.

AI assistants have streamlined our day-to-day activities. Amazon Alexa and Google Assistant have made the shopping experience faster and simple tasks more convenient than ever. This same technology is available for apartment owners and managers to create better customer experiences.

The State of the Union address brings curiosity to not just the state of our country, but also the state of where the multifamily industry stands. Read the top three highlights of where Artificial Intelligence (AI) stands today and where it’s going for apartment leasing.

Artificial Intelligence (AI) is all around us. It's Amazon’s Alexa, Tesla’s self-driving cars and the many new technologies enabling “self-leasing” for the multifamily industry. Learn everything you need to know about AI and how it’s transforming apartment leasing.

To offer the best experience for apartment hunters, you need to make sure you are leveraging the most current technology solutions at your communities. Learn what technology is forecasted to trend in 2020 and how they can give every prospective renter a modern and engaging experience.

Don’t be scared and get in the Halloween spirit with this short story about how chilling leasing can be, and the thrill that technology can bring to your leasing processes. Happy Halloween!

It has never been more important for the multifamily industry to embrace virtual leasing technology. Find out what you need to build a “virtual leasing office” and how to increase your virtual leasing game, create an amazing resident experience, and speed up the leasing process for your staff.

Artificial Intelligence (AI) can help you uncover trends and opportunities in minutes, that would normally take days or weeks. Improve your leasing results by putting these five reasons to use AI into practice for your apartment communities.

In this guest post written by Mike Mueller, LeaseHawk CEO and Multifamily Industry Innovator, you’ll be challenged to rethink the way you lease apartments by learning how to embrace technology—particularly AI—and how it can make an impact on your bottom line.

Discover two common types of conversational assistants powered by AI (Artificial Intelligence) and how they can help improve your current leasing experience.

It’s summer time and people are on the move and looking for apartment homes. However, apartment tech is not taking a vacation this summer—in fact, it’s raining down on the multifamily industry. Learn how you can work smarter, not harder with technology made for multifamily this summer.

Leasing teams need the means to hone in and concentrate on the most qualified prospects. Learn three ways they can leverage technology to gain greater transparency into who is calling and their leasing intent.

Learn how management companies can increase their ROI with AI solutions to drive cost efficiencies and improve leasing success with three AI (Artificial Intelligence) solutions.

You collect and track data surrounding your properties’ renter retention rates, affordability, vacant days and revenue growth. But are you as familiar with your sites’ marketing metrics? Not knowing these three analytics could be costing you big time.

With our proprietary technology and sophisticated reporting, LeaseHawk allows you to get more out of your existing Property Management System.

A technical guide for discovering the constantly evolving world of AI (Artificial Intelligence) and how the technology is used to advance business performance for the multifamily industry and beyond.

Harnessing these five technological advancements can elevate your multifamily business, with tools like virtual reality, SMS messaging and AI giving you an edge.

Technological advancements and other developments are constantly changing the multifamily leasing industry. LeaseHawk CEO, Mike Mueller, shares insights into the next big opportunities.

Leverage these essential tools & technology solutions to help your leasing agents stay ahead of the curve in the multifamily industry.

It’s a challenge keeping up with communication expectations. Zillow reports that 73% of Millennials expect a reply from a leasing office within a day or less—with many expecting a reply within a few hours. Start improving your communication performance by asking these three simple questions.

Learn more about the tools & technology Peak Campus used to drastically improve employee performance within their student housing properties.

Could artificial intelligence help manage your multifamily properties? Here are five ways artificial intelligence could transform your properties in years to come.

Automated assistants offer a modern approach to the traditional call center for apartment hunters. They pleasantly interact with prospective renters and can answer any questions after hours or when staff is unavailable. Learn 3 ways automated assistants are making properties more productive.

This 2023 budgeting season will be like no other. With growing costs—so much is simply out of our control. But one crucial thing that apartment companies can manage is labor costs. When budget planning, use these three life hacks to make planning easier and focused on growing your bottom line.

Increasing your property’s revenue and cutting costs in 2022 is critical as we continue into our “new normal” of a post-pandemic era. Learn what tools and strategies you need to increase productivity and expand your bottom line in the new year.

Are prospects still calling? Survey says… most definitely yes! According to LeaseHawk user data collected in 2020, over half of the inbound communications received by properties were phone calls. But is your leasing office answering?

Clicks and form submissions only get you so far in measuring the success of your marketing campaigns. To get the full picture of how to attribute your marketing success, you need to track your offline campaigns too. Use these three methods to keep track of your offline marketing campaigns.

Spring is a time for new beginnings and also one of the busiest leasing times! That makes it the perfect time to show off your beautiful community. Take advantage of these Spring apartment marketing tips to help you drive traffic to your community.

Phone calls are the tried-and-true communication method for the multifamily industry, but do prospective renters actually prefer to text instead? See what the data says and how your leasing team can be prepared to answer on the channels that your prospects prefer most.

Your chatbot is another member of your leasing team—isn't it time you trained it to be? Use this list of tips and tricks to make your chatbot work its hardest for your apartment communities.

Let’s face it, leasing teams have their plates full. They are tasked with helping residents, conducting tours, responding to inquiries, and much more. So, we are left with the age-old question—how to get more with less. Fortunately, when it comes to apartment tours, there is a solution.

From cost to limited flexibility, call center challenges have been hard to overcome in the past. Now, with new virtual leasing tools, you can capture calls, texts, and chats from prospects 24-hours a day. Learn how you can overcome call center challenges by utilizing virtual leasing.

Needless to say, this year has been full of curveballs. But that doesn’t mean your marketing has to strike out. If you feel that you’ve exhausted your marketing efforts, think again. Here’s a couple of apartment marketing ideas that are sure to be a home run for lead generation.

With COVID-19, properties are having to rethink their leasing process and adopt new technology to virtually connect with prospective renters. To do this, you need to make sure you have a system in place to respond to every prospective renter that reaches out to your property. ACE is here to help.

It may feel like your visibility on revenues and forecasts for 2021 are fuzzy at best. With budget season right around the corner, here are a few tips and suggestions for how you can adapt for the rocky road ahead.

Is your property “virtually open” 24/7? Add a virtual leasing assistant that will ensure you never miss another leasing opportunity. Just make sure you do your homework as not all virtual assistants are created equal. Check out these five virtual assistant benefits you can’t afford to miss.

Choosing which chatbot for your multifamily business is not an easy decision. With the list of vendors growing, how do you know which questions to ask to find the solution that’s right for you? Start by asking these 50+ questions before buying a chatbot for your apartment portfolio.

Tours are essential for closing leases, but which tour type best fits the demands of our current environment and the needs of your communities? We asked the marketing experts at Shelton Residential and MC Companies to help us break-down the different tour types happening in multifamily right now.

Virtual leasing is the new normal due to stay-at-home orders and social distancing practices. As a leasing agent, you must now rely on digital tools more than ever before. Learn how you can adapt your closing techniques to virtually build relationships, respond to prospects, and close more leases.

Chatbots make communication simple and direct. They offer 24/7 access, are easy to use, respond instantly and provide the information your renters need. Your community will benefit by implementing one. Discover five reasons why your prospects will want your property to have a chatbot.

The traditional way to show an apartment has been paused and a new way is already on the rise. Demand for virtual touch-less tours is surging from apartment consumers. Although this technology is on the rise due to social distancing, experts predict things won’t go back to the way they were either.

We’re in an unprecedented time where ‘work from home’ is the new normal. If you’re looking to call centers to help with your leasing office's calls, then you know it can be a pricey hit to your budget. Use these 5 tips to nurture every lead and reduce your call center costs at the same time.

Call tracking helps properties shape the bigger picture on their ROI. Whether it be by helping to fill in the gaps of where leads are coming from, streamlining an advertising budget, or how to staff and train your leasing agents.

Learn how to win at the leasing game! As Bear Bryant once said, “It’s not the will to win that matters—everyone has that. It’s the will to prepare to win that matters.” Replicate these winning football strategies to turn your team into leasing champions.

While renter expectations are getting higher, statistics show the multifamily industry is not keeping up with demand. Learn how you can beat the statistics, so you can track, measure, improve—and ultimately win—the entire leasing experience.

Get tips for keeping your leasing spirits high when the season gets slow. Learn how to attract prospects and fill vacancies with these marketing ideas for winter.

Whether you’re marketing a new lease up or trying to fill vacant units, you need to have a solid plan that includes identifying the technology that can help boost your success. Learn 4 tips that can help you optimize your apartment marketing plan.

It’s budget season! Trends are continuing to evolve in the multifamily industry and it’s time to plan ahead for your AI investment. Use this guide to help you start the process to getting your team on board to fit AI into your 2020 budget.

Learn the basics of lead scoring! You’ll be surprised at how a simple lead score for each of your phone calls can unlock a wealth of knowledge to reveal your most effective ad sources and organize your leasing team’s follow-up activities.

The leads calling your properties are most likely to be the most qualified. Learn three reasons why it's important to not only optimize for better website lead generation, but for getting your prospects to pick up the phone too.

How you interact with prospects can be the determining factor on whether you close a lease or not. Particularly in the multifamily industry, future residents desire a sense of community and involvement from their leasing professionals. Improve your selling strategy with these key industry tips.

Learn how to combat missed calls, low appointment conversion, and advertising inefficiencies. Don’t let these hurdles keep you from reaching your leasing goals.

In a competitive multifamily housing market, every advantage counts when it comes to driving traffic to your apartment community. These six suggestions can entice prospective tenants into calling your community and scheduling a tour.

Apartment marketing tips and messaging strategies for the spring, summer, fall, and winter seasons. Maximize your sales year-round with this guide.

Learn how to maintain your website's search engine optimization (SEO) while using call tracking with dynamic number insertion (DNI). Make your call tracking and SEO efforts work in harmony.

Fasten your seat belts and get ready to welcome Generation Z to your multifamily marketing plan and customer service efforts. Learn how to use authentic marketing, and technology to attract and retain the newest generation of renters to your properties.

Quick, which ad sources generate the most calls to your multifamily property? What about prospects? Leases? If you don’t know, you could be wasting money on advertising that isn’t paying off. Here’s 3 easy steps you can use to track calls to leases!

Over 81% of American adults use their phone to send SMS (Short Message Service) text messages, making it the #1 mobile phone activity. So, why aren’t apartment professionals tapping into this highly-used activity for business?

Our Hawks are bringing the BIG ENERGY to the Multifamily Women® Summit! We’re excited to join you all for an experience like no other in Phoenix, Arizona. Kick off your Summit countdown by listening to LeaseHawk’s episode on the “Meet the Sponsors” podcast series.

After a long hiatus of in-person events, this year’s OPTECH brought everything you could hope for—unparalleled networking and informative sessions in the beautiful landscape of National Harbor, Maryland. Didn’t get a chance to stop by? Here’s a quick summary of what you missed.

Between Ferris wheel rides and harbor cruises, you’ll want to make sure your OPTECH agenda is loaded with these must-see sessions and leasing technologies from the best solution providers in our industry.

This year, thousands of multifamily professionals enthusiastically welcomed the return of Apartmentalize powered by NAA. There was a lot of knowledge to absorb in just three days. Read on for our key takeaways and stats taken from the event that we think every multifamily professional should know.

Apartmentalize, powered by the National Apartment Association (NAA), is right around the corner, August 31 through September 2 in Chicago, Illinois. If you haven’t yet registered, there’s still time to use the LeaseHawk discount code: EXHGUEST2021.

Tired of the same old solutions at tradeshows? Us, too. Watch the Opening Pitches during NMHC OPTECH Virtual for introductions to fresh, new multifamily technology. This year there is a total of 55 experts ready to show you their latest and greatest—including LeaseHawk!

Tradeshows may be different, but that won't stop us from connecting. The upcoming APTvirtual promises to bring an experience like none other through virtual exhibits, rewards, and even… matchmaking. You'll want to add these can't-miss "Braindates" to your agenda ASAP before space runs out!

Apartment Onsite Teams Day is August 12, 2020. We want to show our appreciation to all of the onsite staff in the multifamily industry who haven’t missed a beat during these crazy times. Here are some of our favorite moments captured by leasing teams around the world. Happy #APTTeamsDay!

LeaseHawk was a proud sponsor of the 2020 Institute for Rental Housing Studies (IRHS). Last month, this annual event was held in the beautiful mountains of Park City, Utah and welcomed over 75 multifamily executives for four days of outdoor activity and thought-provoking meetings.

Highlights from the 2019 Multifamily Leadership Summit. Including insights from the Innovation Showcase on how management companies can leverage voice technology to connect with today’s tech-savvy renter, and recognition of this year’s "Best Places to Work Multifamily" awards!

This year’s OPTECH showcased more than 130 companies. If you’re feeling a little overwhelmed—just know, you’re not alone. We’ve summed up the best tech and takeaways from the event, so you can get back to the office, put those learnings to work, and be a multifamily maven.

The upcoming OPTECH conference in Dallas, Texas is sure to be filled with the latest technology. Use this guide to navigate your way through the yellow brick road of vendor booths and get the most out of your conference experience.

With over 85 sessions and 550 cutting-edge suppliers, there was a lot to soak in at this year’s Apartmentalize Conference in Denver, Colorado. And just in case you couldn’t make it, we’ve summarized (almost) everything we learned about the event’s hottest topic: Artificial Intelligence (AI).

The 2019 Apartmentalize Conference and Exposition powered by the National Apartment Association (NAA) is almost here! Discover three tech-inspired sessions you should definitely attend this year.

LeaseHawk was honored to be a part of the first annual Multifamily Leadership Women’s Summit 2019. More than sixty multifamily professionals were hosted at LeaseHawk Headquarters for an afternoon of networking and three mini-sessions focused on technology for the multifamily industry.

If you didn't get a chance to attend the 2018 NMHC OPTECH Conference & Exposition, don't fear! We've compiled three of the top tech trends discussed at the conference that are sure to affect the future of multifamily.

The NMHC OPTECH Conference and Exposition, November 14 – 16, is one of the industry’s leading multifamily conferences. With these tips and must-do activities, be prepared for an insightful and informative conference.

Join LeaseHawk at the Marketplace Stage during the 2018 NMHC OPTECH Conference & Exposition. Presenting: How Fast Is Your Leasing Team? LeaseHawk Knows. Learn three practices to measure your leasing team’s communication performance, as well as see our latest business intelligence developments.

Learn who is predicted to disrupt the multifamily industry, how they plan to battle for your renters, and how you can embrace them into your business from Mike Mueller's ground-breaking keynote session at the 2017 Multifamily Leadership Summit.

LeaseHawk is proud to be a participating Learning Zone speaker at the 2018 Apartmentalize Conference & Exposition powered by NAA. Add "Gathering, Analyzing and Harnessing Data in the Leasing Process," on Fri., June 15 @ 1:45 p.m. (Booth 3131, Stage A) to your agenda!

Heading to Apartmentalize powered by NAA? The line-up for 2018 includes attendance of nearly 10,000 multifamily professionals and VIP keynote speakers including Mike Rowe and Alex Rodriguez. Make your four-day experience at Apartmentalize stress-free with these three must-do’s for your agenda.

LeaseHawk joined more than 1,700 apartment executives and technology partners at the 2017 National Multifamily Housing Council (NMHC) OPTECH Conference & Exposition in Las Vegas, Nevada. Learn 3 key takeaways from the event that are bound to be big trends for multifamily.

Multifamily Leadership welcomed LeaseHawk to their studio to discuss what new technologies can give leasing teams their time back and fill these often-inevitable gaps. Learn the strategies forward-looking apartment management companies are now using to drive success during this exclusive interview.

Leasing is an art and a science. Ready to make it your goal to consistently outperform the industry average? Find out how the average leasing agent performed in 2021 and follow these tips on how to improve your own performance!

Phone leads are your best leads! It’s vital that leasing agents possess the skills to handle prospect calls and their performance be measured accordingly. Learn how our team of expert analysts at LeaseHawk can help you every step of the way.

High turnover rates and low talent pools are creating real concerns for multifamily properties. Operators are using technology to shift how they once did things, including “hiring” AI-powered leasing agents to fill their staffing gaps.

An employee performance program empowers leasing professionals to grow professionally, helps management recognize top talent, and discover new training opportunities. In this guide, you’ll learn the top three ways you can start measuring agent performance to motivate your on-site team.

Trying to increase your close rate? It’s time to start paying attention to your prospect calls! Learn how Village Green, one of the nation’s premier apartment companies, analyzes their teams’ call performance to accelerate appointment conversion and close rates.

Every missed call is a missed opportunity. In the last 60 days, the industry has seen a 10 percent increase in missed calls—a pervasive problem creating frustrated prospects and lost leases. Find out what savvy management companies are doing to reverse the trend.

What happens when your leasing team answers a prospect call? Do they ask the right questions? Do they ask to schedule an appointment? Learn how to build a winning strategy for measuring your team's performance on calls, so you can identify trends and areas that need improvement.

Do you know how well your leasing team performs on calls? With thousands of dollars being spent on ads, it's important to know how well your prospects are being handled. Follow these do’s and don’ts for measuring leasing team performance at your properties.

Before you hire your next vendor, follow these tried-and-true tips for finding a supplier that will be more than just another vendor, but an actual partner for your multifamily business.

Is your leasing team bringing their "A game" on every prospect call? Learn how PLK Communities' call performance is soaring above the industry, plus 8 tips on how to refine and improve your own leasing team’s skills.

As some communities begin the first phase of reopening, people are looking for cues and guidelines to follow as they venture out in public. How can you create a personal connection from a distance? Follow these tips to help you create an engaging experience through the phases of re-opening.

Ready for a little history lesson? Sit back, relax, and let the reminiscing begin! Watch the multifamily industry’s first virtual tour that debuted nearly 15 years ago at the 2005 AIM Conference. See how virtual tours started and how our industry still uses them today.

The COVID-19 (Coronavirus) outbreak is a rapidly changing situation. Learn 5 things you can do right away to maintain open communication with your prospects and residents. After all, clear communication is one of the best ways to stay calm and maintain business-as-usual during these uncertain times.

In honor of Chinese New Year, we’re celebrating the Year of the Rat with some astrological fun. Find out how you can improve your leasing according to the traits of your Chinese Zodiac sign!

A Customer Relationship Management (CRM) app is a perfect way to better answer all these questions while providing the leasing staff with fast response options. Learn how one LeaseHawk clients uses the LeaseHawk CRM and Telephone Performance Analysis (TPA) to close the loop on their problem solving.

At LeaseHawk, you don’t just gain a robust and user-friendly software platform, you gain a whole team of advocates that understand your unique business goals. Learn about the Hawks that make it all happen for our amazing clients.

Are you guilty of believing these three customer service myths? Learn what they are and how you can overcome them, so your leasing teams can perform at their best.

It’s no secret that leasing offices miss a lot of calls. Initially it may seem like a great idea for a call center to help pick up the phone—but, the reality is much different. Learn what your prospects will experience when a call center answers instead of your property.

Leasing offices are bursting with activity from property tours, the phone ringing constantly, and residents coming in with requests. It is nearly impossible to answer every call that comes in. Consider these pros and cons before hiring a call center or answering service to help your properties.

For decades, mystery shops have been the go-to method for measuring employee performance. But, do they really give you the concrete data needed to help determine training, hiring and termination needs? Learn new methodologies to measure how effective your employees are at leasing apartments.

It’s rare for a prospect to sign a lease after just one interaction with your property, which means follow up from your leasing agents is key. It takes an average of four to six outbound communications for every inbound communication to close a lease.

7 things to consider when writing a multifamily phone script.

Analyze and score employee phone call performance with LeaseHawk's Telephone Performance Analysis. Set benchmarks against the multifamily industry average.

The Phoenix metro area is home to some big tech names. Companies like Yelp, GoDaddy, and DoubleDutch all have taken root here in the desert. With hundreds of technology start-ups and even more tech jobs on the market—you may have asked yourself, “What’s the coolest tech company in Arizona?”

Calling all leasing stars! LeaseHawk is celebrating the launch of ACE™ Insights by giving up to $100,000 to top-performing apartment leasing agents. Use ACE™ Insights to show off your leasing skills and boost performance. It’s time to turn your talent into rewards—don’t miss out!

LeaseHawk is now HIPAA compliant, reinforcing secure, compliant data management for our clients, especially sectors catering to assisted living and healthcare. With this achievement, ACE™ AI can automate interactions 24/7, ensuring privacy and efficiency while reducing administrative burden.

LeaseHawk unveils ACE™ Insights, the latest addition to its ACE AI platform, to boost human efficiency, productivity, and leasing velocity. Current clients get priority access. Contact us to join the list!

UDR has seen significant cost savings and increased prospect conversions since implementing ACE™ Virtual Leasing Assistant from LeaseHawk. According to Scott Wesson, UDR’s Chief Digital Officer, “By implementing ACE, UDR is on track to reducing its operating expense for managing calls by 65%.”

LeaseHawk announces a new, higher level of artificial intelligence-driven technology to ACE, its cutting-edge virtual leasing assistant. ACE can now automatically nurture highly qualified apartment leads and residents to increase leasing velocity.

Learn how top apartment companies ZRS, UDR, REMM Group, and Nicol Investment Company address staffing and operational challenges with AI innovation, ACE™ Virtual Leasing Assistant powered by LeaseHawk.

ZRS Management is improving their lease conversions, saving their onsite staff precious work hours, and effectively communicating with prospective residents 24/7 – yes, including weekends. Learn how ACE™ Virtual Leasing Assistant is helping to make it all possible.

LeaseHawk officially ‘hatched’ 10 years ago! Over the last decade, we tracked and recorded over 111M calls, witnessed nearly half of calls missed by leasing offices, and identified 26M prospects for management companies. Find out what our ten-year’s worth of data says about the multifamily industry.

2021 brought continued challenges to the multifamily industry. Despite missed calls on the rise, staffing gaps, and budget constraints, properties with LeaseHawk persevered—and we have the numbers to prove it. Learn how we captured every qualified prospect for our clients and grew their bottom line.

At LeaseHawk, we strive to give our clients the most enjoyable and secure experience possible. Our SOC 2 Type 1 Compliance Certification is an achievement that confirms our commitment to ensuring the security of your data and privacy.

Internet Listing Services drive hundreds of leads to community websites. But, once prospects are there, it can be difficult to find the information they need. Discover how Property Management Associates (PMA) turned to a robust technology solution, LeaseHawk’s ACE, as a cost-effective solution.

By adding new technology, the diversified multifamily REIT with approximately 52,600 apartment homes, has been able to increase its tour volume, conducting upwards of 40 self-guided tours per day while employing only a fraction of multi-functional office personnel at a given community.

Despite nationwide staff shortages, tours and productivity haven’t slowed down for Adara Communities. ACE™ Virtual Leasing Assistant fills in when leasing staff are unavailable and instantly appeals to wider audiences with different communication styles.

Wondering how to take your prospect experience to the next level? Shelton Residential is giving you an inside look at their leasing playbook. Learn how they use LeaseHawk’s AI-powered leasing agent to provide the best prospect experiences, increase tour bookings, and close more leases.

Virtual leasing is the new normal for the multifamily industry and chatbots have emerged as a critical communication tool. However, not all chatbots are created equal. ACE continues to push the boundaries on what it means to be a “bot”. Here are just a few of the features that make ACE stand apart.

ACE™ Virtual Leasing Assistant now integrates with more of the systems you love. We’re excited to announce that LeaseHawk has partnered with Knock, a leading CRM provider for the industry. Our partnership integrates ACE with Knock’s CRM and calendar to keep your guest cards and tours in sync.

We can all agree that the year 2020 has not been the greatest year ever. But it’s not all bad! There was a soaring momentum of technology and despite market stress, our industry remained resilient. Read these 5 amazing multifamily stories to help get your wheels turning and your spirits lifting.

Is it just us, or has a lot changed since February? Virtual assistants are now critical for communicating with prospects and residents. ACE is continuously learning to ensure prospects have all the information they need to make informed decisions and provide qualified leads to your leasing team.

LeaseHawk, a leader in multifamily leasing software and LCP360, a leading provider in virtual tour solutions have partnered to make the virtual leasing experience easier and more efficient for prospective renters and leasing teams.

LeaseHawk officially announces the availability of ACE, the industry’s first AI-powered, virtual leasing assistant that delivers a consistent, human-like experience through voice, chat, and text.

LeaseHawk has expanded its AI platform to include Agent Performance. It measures leasing agent call performance on all first-time prospect calls. This enables management companies to quickly identify gaps in leasing agent performance and reduce their dependency on costly phone shops.

In an increasingly competitive field, with disruptors like Airbnb in the periphery, it’s important to know the trends to watch in multifamily housing. Here’s a look at the top nine expected to make a major impact soon.

At LeaseHawk, we listen to the voice of your customer—literally! See a snapshot of how the industry performed in 2018 with overall statistics on Telephone Performance Analysis (TPA) and much more. Plus, get a look ahead on what to expect from LeaseHawk in 2019 with tips to help your properties.

Learn how LeaseHawk’s AI-powered lead scoring solution can help properties make better marketing decisions and close more leases.

Powered by LeaseHawk, HawkEye Business Intelligence is the industry's most powerful tool for measuring the effectiveness of your marketing and employee performance. It opens the visibility needed for decision-makers to audit their marketing and employee performance to maximize lease conversion.